Let’s answer some Frequently Asked Questions
As part of our aim to be open and transparent, we provide the following answers to frequently asked questions.
What can I expect when seeing My Psychologist?
This is certainly one of the common frequently asked questions. You can expect to be treated with respect. We take time to listen to you so we can understand your situation from your perspective. We will offer advice in the form of strategies and provide approaches that will help you see things from a different perspective. My Psychologist Adelaide does not prescribe medication.
How long is a consultation and how soon can I have an appointment?
Consultations with My Psychologist Adelaide usually last between 50- 60 minutes and an appointment can usually be booked within a fortnight. My Psychologist Adelaide does have the ability to see clients at short notice. These limited number of ‘short wait’ appointments are reserved for those that need psychological intervention urgently.
How many consultations will I need?
This is certainly another one of the frequently asked questions. As you know, each individual and his/her mental health situation is different. Sometimes it takes one or two sessions for people to achieve a different perspective and move forward in their lives. When people have long term enduring mental health difficulties, more psychological consultations will be required. The timing of psychological consultations is negotiated with each client. At the start of treatment you may want to attend weekly or fortnightly and as you feel more confident that you can manage you can attend less frequently for maintenance sessions to keep you on track to better wellbeing.
Fees are currently set at $180 per standard consultation. We can offer 30 minute consultations on request for a current fee of $100.
Psychological Assessments and Reports costs vary due to individual requirements. It is best to call My Psychologist and discuss your needs to give an indication on approximate cost.
Please refer to My Psychologist Fees and Appointments page for more details on fees.
My Psychologist will accept cash or EFT on the day of psychological consultation. Please call My Psychologist for more information about cost. My Psychologist can claim rebates from Medicare on your behalf. You will need to claim your rebate with your private health fund insurer. A non-attendance fee will be charged for non-arrival without 24 hours notice.
Do I have to be referred by a doctor?
Generally you do not need a referral to see a psychologist but please talk with your doctor about your mental health difficulties as you may be eligible for referral under a mental health care treatment plan so you can access 10 psychological consultations with My Psychologist. This would mean that you would receive a Medicare rebate towards the consultation fee.
A doctor’s referral is required for work injury and motor vehicle accident claims. You do not need a referral from a doctor if you want to claim through your private health insurance or if you personally pay the fee for a psychological consultation or assessment. Please be aware that private health insurance rebates will not cover the whole fee and there will be a gap payment.
What if I have been injured at work or in a motor vehicle accident?
Psychological consultation fees are normally covered by the personal injury insurer on approved claims. You will need to provide My Psychologist with the claim number and a referral from your doctor. My Psychologist will work collaboratively with your treating specialists, solicitors and the claims manager/consultant so you can concentrate on improving your mental health and wellbeing.
Another question not covered by our frequently asked questions section or you just need more information? Please contact us and we will be happy to assist and answer other questions.